FAQ

All GP boxes are suitable for any type of vehicle. When choosing the model, please keep in mind not to
compromise the driver's visibility and the opening of the rear hatch.

No tools or equipment. The GP boxes have a quick fixing system that allows you to fix the
box without tools.

The GP boxes have a fixing kit inside them that covers most of the bars on the
market.

The maximum speed limit we recommend you stick to is 130 km/h. Obviously you will have to pay attention
be careful and reduce speed when approaching bends, when exiting tunnels and in areas of strong wind.

To dispose of the roof box properly, GP recommends going to the nearest equipped landfill.
All the materials the box is made of can be recycled and disposed of correctly.

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it

To dispose of the roof box properly, GP recommends going to the nearest equipped landfill.
All the materials the box is made of can be recycled and disposed of correctly.

The maximum speed limit we recommend you stick to is 130 km/h. Obviously you will have to pay attention
be careful and reduce speed when approaching bends, when exiting tunnels and in areas of strong wind.

Not all boxes are compatible with towbar products. Always check the compatibility on the
Product sheet

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it

If your car is equipped with a tow hook you must first check that the ball of the hook is fully engaged.
external to the spare wheel.

No insurance is required to use the towbar box, it is sufficient that the product is
used on a towbar in compliance with the approval requirements. All our towbars, if equipped with
headlights, have been certified by a body recognized at European level. The approval certificate can
can also be downloaded online within the article's technical sheet. For any checks by
law enforcement officers advise you to keep this document inside the vehicle so that it can be displayed,
if requested. In any case, all approved products bear an indelible silver label with the
certification number.

In Italy the towbar box is not listed among the products for which motorization is authorized.
issuing of replicas of the car license plate. It is commonly accepted by the police (aware
of this regulatory “hole”) the replication by means of stickers provided that it is faithful.

No problem, just buy a 7 to 13 pin adapter also available in our
shop online.

Since the towbar box is an actual protruding load, we recommend using the sign provided for
law.

If the product is not firmly attached to the hook, the first adjustment has most likely not been made.
(the procedure is indicated in the instructions), also make sure that the hook ball is clean

The GP bars are currently compatible with most cars with roof rails. You
We invite you to consult the configurator on our website.

The GP philosophy is to provide products ready to be used, right from the first installation.

All roof boxes, luggage racks, ski racks or other available on the market can be mounted on the GP bars.
market. Just pay attention to the weight limits.

To dispose of roof bars properly, GP recommends contacting the nearest equipped landfill.
All materials that the item is made of can be recycled and disposed of properly.

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it

I portasci GP si possono installare su tutti i tipi di barre presenti in commercio, sia in alluminio che in acciaio.

GP ski racks can be installed on all types of bars on the market, both in aluminium and in
steel.

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it

If your car has a tow hook there is no need to carry out any checks.
compatibility checks, it is sufficient that the tow hook complies with European standards (if your hook
towing is approved as required by law certainly meets this requirement).

If your car is equipped with a tow hook you must first check that the ball of the hook is fully engaged.
external to the spare wheel.

No insurance is required to use the tow hook bike rack, it is sufficient that the product is
used on a towbar in compliance with the approval requirements. All our towbars, if equipped with
headlights, have been certified by a body recognized at European level. The approval certificate can
can also be downloaded online within the article's technical sheet. For any checks by
law enforcement officers advise you to keep this document inside the vehicle so that it can be displayed,
if requested. In any case, all approved products bear an indelible silver label with the
certification number.

Non-approved tow hook bike racks are those not equipped with rear lights. This type of
bike racks are accepted in some European countries but in Italy we recommend purchasing only bike racks equipped with
lights and therefore approved. In fact, the use of non-approved bike racks could be subject to
sanctions by the police and lead to insurance problems in the event of
accident.

No problem, just buy a 7 to 13 pin adapter also available in our
shop online.

Since the bike rack is an actual protruding load, we recommend using the sign required by law.

If the product is not firmly attached to the hook, the first adjustment has most likely not been made.
(the procedure is indicated in the instructions), also make sure that the hook ball is clean

To check if you can load your bike on our bike racks you must check the data provided inside the
technical data sheet of the product you are interested in, in particular we invite you to pay attention to the size
“maximum wheelbase of bike wheels (cm)” (we mean the measurement from the centre of the front wheel to the centre of the rear wheel),
the measurement “maximum width of bike wheels (cm)” (we mean the width of the tread),

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it

To check the possibility of fitting one of our rear bike racks, you need to check its
search engine compatibility on the home page

All the cars listed in our search engine have been personally checked by
part of our technicians. If a car is not compatible it may be due to the presence of parts
plastics or sheaths in the tailgate that do not allow it to be anchored. In this case you should opt for a
roof or towbar bike rack.

We invite you not to use the product even in the event of a negative outcome, as in the event of damage our
company cannot respond in any way.

It is necessary to check the year in which your car was first registered (this information is
available in the vehicle registration document). Once the year has been checked, the list showing the
several years you will have to refer to the band that includes the year of your car (e.g. if your car was
registered in 2014 and the years from 2012 to 2015 are listed in succession within the search
2015 will have to refer to this)

When the list of different years appears, you will have to refer to the range of years in which yours is
included (e.g. if your car was registered in 2014 and the search lists
from 2012 to 2015 will have to refer to that range of years).

Yes we confirm that it is necessary to use a bar that repeats the lights and the license plate, when you will mount the
rear bike rack on your car, in fact, once the bikes are also fixed, the lights will be covered and not
will be clearly visible to those who follow it. In this case it could be punishable by the police
of the order and on the part, in the event of an accident, it could have insurance problems, therefore the
we invite you, if it is specified in the compatibility search you carried out, to
purchase our optional which you can also find in our online shop.

When the list of different years appears, you will have to refer to the range of years in which yours is
included (e.g. if your car was registered in 2014 and the search lists
from 2012 to 2015 will have to refer to that range of years).

The light and license plate repeater bar requires an electrical connection, you can go to your
trusted auto electrician and ask that the appropriate plug be applied to your car. The type of plug
used on this type of optional is “7 poles”, in case it already has a different plug or
If the auto electrician provides you with a different plug, you will simply need to purchase a special adapter available in
any car accessories store. The optional can also be purchased in our online shop.

Since the bike rack, loaded with bikes, is an actual protruding load, we recommend using the provided sign
by law. As per the instructions, once the bikes are loaded, you should also pay attention that
license plate and lights are clearly visible, otherwise you could be subject to fines by the police
as well as risking possible insurance problems in the event of an accident.

Once the bike rack has been mounted, especially if you have already loaded the bikes, we do not recommend opening the
tailgate as the car's hinges are not designed to support such weights when opening.
Even when the bike rack is unloaded, we still ask you to pay particular attention during loading.
opening as the upper temples and upper fastening hooks could push on the bodywork
and cause damage.

Cero can use the rear bike rack but must be careful not to open it, even
unintentionally, the car tailgate once the bike rack is mounted.

No, it is not possible to use the rear window wiper and we recommend deactivating any functions that
allow the automatic switching on of the same when reversing.

If during the search the following message appeared: “We are sorry but your car model is not yet available”
has been viewed by our technicians and we are unable to provide you with any information" we confirm that
Unfortunately our technicians have not yet examined your car model. Car compatibilities are
updated regularly, I just ask you to try to look on our site regularly.

We invite you to be wary of any search engine other than ours, even if the consultation takes place on
sites that we may consider reliable compatibility lists may not be up to date
correctly and provide incorrect results.

To check if you can load your bike on our bike racks you must check the data provided inside the
technical data sheet of the product you are interested in, in particular we invite you to pay attention to the size
“maximum wheelbase of bike wheels (cm)” (we mean the measurement from the centre of the front wheel to the centre of the rear wheel),
the “maximum width of bike wheels (cm)” measurement (we mean the width of the tread), in case you are
If you are interested in a bike rack with arms (without rails) we also invite you to check the "Distance" measurement
bike frame fixing arms (cm)"

Keys can be ordered from GP Dealers.
Be sure to write down the code printed on the lock in order to order the correct keys.
If the lock does not have the code printed, please contact Customer Service
customercare@gponline.it